Complete troubleshooting guide for microphone issues. Fix connection problems, driver issues, privacy settings, and volume problems.
If your microphone isn't working, don't worry - most issues are easy to fix. Follow this guide to identify and solve common microphone problems.
Quick checks
Before troubleshooting, test your microphone using our online microphone test to confirm whether it's working at all.
Microphone works in test but not in an app: The problem is with that specific app's settings
Microphone doesn't work anywhere: Continue with this troubleshooting guide
Look for a mute button or switch on your microphone or headset:
Headsets: Check the inline cable controls or the headset itself
USB microphones: Look for a mute button on the body
Boom mics: Some have a flip-to-mute feature
Also check if your keyboard has a microphone mute key (often with other media keys).
Connection issues
Verify your microphone is properly connected:
USB microphones: Unplug and reconnect. Try a different USB port.
3.5mm jack: Ensure it's in the microphone port (usually pink), not the headphone port (usually green).
XLR microphones: Check the XLR connection and that your audio interface is powered on.
Wireless: Verify the receiver is connected and batteries are charged.
If you're using a USB microphone:
Try connecting directly to your computer, not through a hub
Use a USB 2.0 port if USB 3.0 causes issues (rare but possible)
Try both front and rear USB ports
Check if the USB cable is damaged - try a different one if available
If your laptop has only one audio jack and you're using a headset with separate mic/headphone plugs, you'll need a TRRS splitter adapter (sometimes called a headset splitter).
Alternatively, you can use your laptop's built-in microphone and connect only the headphone plug.
Windows settings
Windows has privacy settings that can block microphone access:
Press Win + I to open Settings
Go to Privacy & security → Microphone
Ensure Microphone access is turned On
Ensure Let apps access your microphone is On
Check that the specific app you're using has permission
Also check Let desktop apps access your microphone at the bottom for non-Store apps.
Make sure Windows is using the right microphone:
Right-click the speaker icon in the taskbar → Sound settings
Under Input, select your microphone from the dropdown
Speak into the mic and watch the volume meter move
Tip: If you have multiple microphones (webcam, headset, laptop), Windows might have selected the wrong one.
Check if your microphone volume is turned up:
Right-click the speaker icon → Sound settings
Under Input, click on your microphone or the arrow next to it
Adjust the Input volume slider (try 80-100%)
Enable microphone boost (if still too quiet):
In the same settings, click More sound settings
Go to Recording tab, double-click your microphone
Go to Levels tab and increase Microphone Boost
Note: Too much boost can introduce noise and distortion.
Driver issues
Open Device Manager to check your microphone status:
Press Win + X → Device Manager
Expand Audio inputs and outputs
Look for your microphone in the list
What you might see:
Device listed normally: Hardware is recognized
Yellow warning icon: Driver problem - update or reinstall driver
Device not listed: Hardware not detected - check connection